Click below for some important contact numbers

Important Government Contact Numbers
Emergency Contacts
Trash and Recycling
Transportation

Important Government Contact Numbers

Mayor's Office
(203) 574-6712
website http://www.waterburyct.org/content/458/461/default.aspx

Mayor's Citizens Service Center
website http://www.waterburyct.org/content/458/471/default.aspx

8:00 a.m. to 5:00 p.m. Monday-Friday
(203) 597-3444
The Citizens Service Center was created in 2001 by Mayor Michael J. Jarjura to provide Waterbury residents with a centralized location for complaints, service and information requests. The CSC not only acts as a "Help Desk" for residents by answering routine questions and providing information on any number of issues, but it also logs in complaints and service requests, forwarding them to the appropriate department for action and resolution. You can request service by calling the Citizens Service Center at (203) 597-3444, Monday to Friday, 8:00 a.m.- 5:00 p.m.

Board of Aldermen
Click here for the list of Aldermen. (PDF)

State Representative
Jeffrey Berger, 1-800-842-8267
website http://www.cga.ct.gov/hdo/HDO073.asp

State Senator
Joan Hartley, 1-800-842-1420
website http://www.senatedems.ct.gov/Hartley.html

Emergency Contacts

Fire Department
Emergency: 911 ; non-emergency 597-3450,
website http://www.waterburyct.org/content/500/567/default.aspx

Police Department
Emergency : 911; non-emergency 574-6911,
website http://www.wtbypd.org/

Noise Complaints
Call the Police Department non-emergency number 574-6911

Assessor's Office
Assessor's Office Phone Number: 203-574-6821
Elderly and Rent Rebate: 203-574-6828
Motor Vehicle and Veterans: 203-574-6831
Personal Property: 203-574-6826

Trash and Recycling

RESIDENTIAL TRASH: to be placed on curbside evening before collection day. (No more than 24 hours prior to collection; no later than 5 a.m. day of collection.)

RECYCLABLES: to be placed in orange bin and placed on curb evening before collection. Collectable items include paper (newsprint, magazines), cardboard (corrogated only, flattened, cut and tied, 2 ft. x 2 ft., glass bottles (clear, green and brown; rinsed out and labels and caps removed); plastics (#1 and #2 only; must have labels); aseptic cartons (milk and juice paperboard cartons; must be rinsed out; no straws);

YARD WASTE: grass clippings and leaves, must be in bio-degradable paper bags only; brush must be cut and tied--no more than 4 inches in diameter, no longer than 4 feet long).

SPECIAL PICK-UPS: by appointment only. No more than five items at one time. Must make appointment prior to putting on curbside. Bulky items include couches, mattresses and large furniture. Metal appliances include washers,

Transportation

Northeast Transportation provides local bus transportation with service extending from the Green, to Overlook via Willow Street, Roseland and Farmington Aves. Buses run 12 hours a day with departures scheduled 15 to 30 minutes apart. Saturday service is limited. Destinations include residential neighborhoods, industrial parks, hospitals and downtown locations, as well as surrounding towns.

Northeast Transportation: (203) 753-2538

Rail Transportation Metro-North's New Haven Line provides passenger service with daily roundtrips between Waterbury and Grand Central Terminal in New York City via Bridgeport

Amtrak service to cities across the country is available from nearby Meriden. Conrail operates connecting freight train service from Waterbury to New Haven.

Metro-North: (800) 638-7646 Amtrak: (800) 872-7245

Bonanza Bus Lines offers regularly-scheduled service to New York City, Danbury and Hartford, as well as Massachusetts and Rhode Island. Connecting service is available for bus travel nationwide. Connecticut Transit-New Haven Division runs hourly bus service between Waterbury and New Haven.

Bonanza Bus Lines: (203) 755-2700 Connecticut Transit: (203) 624-0151

Local taxicab service is available. Luxury travel accommodations can be obtained from limousine and charter bus companies.

The City of Waterbury Senior Shuttle provides on-demand response transportation for the elderly. Seniors make arrangements directly with the Shuttle for transportation to medical appointments, shopping and recreational activities.

Waterbury Senior Shuttle: (203) 757-9621